If you need to take a break from making connections on Headero, you can Suspend your account. Accounts that have been suspended will appear to other members to be deleted. Other members will no longer see your profile or chats with you.

When you're ready to come back to the platform, you can re-open your account and regain access to your chats and favorites.

In order to Suspend your account take the following steps:

1. Open the Headero app
2. Navigate to your Profile page by tapping the person icon on the lower-right corner
3. Navigate to the Settings page by tapping on the gear icon on the top-right corner
4. Press the Suspend / Delete Account button
5. Press the Suspend Account button

You have the option to delete your account entirely. This will mean you will not have access to your profile pictures, chats and favorites in the future.

In order to Delete your account take the following steps:

1. Open the Headero app
2. Navigate to your Profile page by tapping the person icon on the lower-right corner
3. Navigate to the Settings page by tapping on the gear icon on the top-right corner
4. Press the Suspend / Delete Account button
5. Press the Delete Account button

Once-deleted, your account data, including your chats, favorites and pictures will be deleted within 30 days.

As with other apps, simply removing, uninstalling, or deleting the Headero app from your phone will not delete your account. You must follow the steps above to delete your profile. To confirm your account has been deleted, you should be brought back to the registration page on the Headero app. If you try to log back in, it’ll automatically create a new account.

If you find that you're unable to use the steps outlined above to delete your account, we have a designated team that can assist you further by contacting us at info@thotexperiment.co. Simply add the term "Delete my Account" in your email subject line. Be sure to specify that you'd like your account to be deleted or erased.

This process can take up to 30 days to be completed and will require our team to verify your identity to confirm you are the account owner and have a right to make such a request.

Please note: Deleting your profile does not cancel your subscription. If you subscribed to a paid Headero Bliss Mode or other Headero subscription you will need to take the necessary steps to cancel this to ensure you are not charged an auto-renewal subscription fee.

We and the Headero community will miss you! You’re welcome back anytime.